Hello,
I'm Silas Chan
_
Based in Brisbane, Australia, I am pursuing a Master of Information Technology, majoring in Network and Cyber Security at Griffith University.
With over six years of enterprise IT experience, I am building a career in cloud engineering, networking and cyber security.
More Than Just IT
With over six years of enterprise IT experience, I have built a strong foundation in IT support, infrastructure and end-user services across multinational organisations. These experiences have strengthened my technical problem-solving, communication and adaptability.
I am currently based in Brisbane, Australia, pursuing a Master of Information Technology, majoring in Network and Cyber Security at Griffith University. Alongside my studies, I am developing practical skills through AWS cloud projects, Cisco networking concepts and cyber security labs.
Outside of technology, I enjoy marathon training and volunteering as a Griffith Mates Senior Buddy. These experiences have strengthened my discipline, resilience, teamwork and communication—qualities I also bring to technical challenges.
My goal is to build a career as a Cloud Engineer, combining cloud infrastructure, networking and cyber security to create reliable and secure solutions while continuously learning and improving.
6+
Years of Enterprise IT Experience
5+
Professional Certifications
10+
Hands-on Projects & Labs
2
Marathon Finishes
Projects
Enterprise Projects
Selected cloud migration, network infrastructure and identity management projects delivered across enterprise environments.
Enterprise Project
Google Cloud Platform (GCP) Migration
Collaborated with Accenture to migrate local servers to GCP, managing critical tasks such as AAD authentication, SQL Server Express transfer, and SSL certificate setup.
Technologies
- Google Cloud Platform (GCP)
- Azure Active Directory (AAD)
- SQL Server
- IIS
- SSL Certificates
Key Outcomes
- Migrated all local servers to GCP, ensuring zero downtime.
- Configured secure web servers and application redirection.
- Facilitated seamless authentication using AAD.
Enterprise Project
D2 Network
Proficiently troubleshoot network issues at the D2 site office, ensuring stable and reliable connectivity. Successfully delivered effective solutions that improved overall user experience. Additionally, I played a key role in suggesting and assisting with the procurement, installation, and configuration of enterprise routers, which enabled remote network monitoring and enhanced overall system performance.
Technologies
- WAN
- LAN
- SWITCHES
- AP
Key Outcomes
- Resolved complex connectivity problems efficiently
- Improved site office network stability
- Deployed solutions that monitor site office network remotely
Enterprise Project
AD Migration
Coordinated and participated in AD migration globally, including user account, computer, and local server, migrate to new domains. Additionally, led the implementation of Intune device/Azure AD migration and Office 365/Exchange environments.
Technologies
- Active Directory
- Azure AD
- Intune
- Office 365
Key Outcomes
- Successfully migrated over 100 users and devices across multiple departments.
- Streamlined Intune and Azure AD integrations for better device management.
- Achieved zero downtime during the entire migration process.
Cloud Projects
Hands-on AWS projects demonstrating cloud architecture, content delivery, serverless automation, security and event-driven services.
AWS Project
Static Website Hosting on AWS
Designed and deployed a secure static website architecture using AWS content delivery, DNS and certificate management services.
Technologies
- Amazon S3
- CloudFront
- Route 53
- AWS Certificate Manager
- IAM
Key Outcomes
- Hosted static website files using Amazon S3.
- Delivered content globally through Amazon CloudFront.
- Configured custom-domain DNS routing using Route 53.
- Enabled HTTPS using an ACM SSL/TLS certificate.
AWS Project
Amazon Polly Text-to-Speech
Built an event-driven serverless application that converts uploaded text files into MP3 audio and sends a completion notification.
Technologies
- Amazon S3
- AWS Lambda
- Amazon Polly
- Amazon SNS
- IAM
- Python
Key Outcomes
- Triggered AWS Lambda when a text file was uploaded to Amazon S3.
- Converted text content into MP3 audio using Amazon Polly.
- Stored generated audio files in a separate S3 bucket.
- Published processing notifications using Amazon SNS.
Networking & Security Labs
Technical labs completed through university study, certification preparation and independent practice.
Networking and cyber security labs will be added soon.
Skills
Technical Skills
A combination of enterprise IT experience, university coursework, certification preparation and hands-on cloud, networking and cyber security projects.
AWS & Azure
Cloud Platforms
Cloud administration, architecture and managed services
- AWS
- Microsoft Azure
- Amazon S3
- EC2
- Lambda
- IAM
- CloudFront
- Route 53
- CloudWatch
- Amazon Polly
- Amazon SNS
CCNA-aligned coursework
Networking
Network infrastructure, configuration and troubleshooting
- TCP/IP
- IPv4
- Subnetting
- Routing
- Switching
- VLANs
- DNS
- DHCP
- VPN
- Cisco Packet Tracer
- Wireshark
University labs
Cyber Security
Security operations, investigation and defensive practices
- Cyber Security Operations
- Incident Response
- Digital Investigations
- IAM
- Vulnerability Assessment
- Kali Linux
- Nmap
- Splunk
- Network Security
- Security Governance
6+ years enterprise IT
Systems & Identity
Enterprise systems, identity and endpoint administration
- Windows
- Windows Server
- Linux
- macOS
- Active Directory
- Microsoft Entra ID
- Microsoft Intune
- Microsoft 365
- Exchange Online
- Group Policy
Hands-on experience
Tools & Platforms
Platforms used for delivery, support and technical projects
- ServiceNow
- Git
- GitHub
- Visual Studio Code
- VMware
- Cisco Packet Tracer
- AWS Management Console
- Azure Portal
- SCCM
- IIS
- SQL Server
Professional experience
IT Operations
Enterprise support, service delivery and infrastructure work
- Technical Support
- Incident Management
- Troubleshooting
- User Migration
- Device Deployment
- Asset Management
- Documentation
- Ticket Management
- Vendor Coordination
- End-user Support
Certifications
Professional Certifications
Industry certifications supporting my development across cloud computing, Microsoft infrastructure, cyber security and IT service management.
Earned Certifications
Completed and earned professional credentials.
Earned
Security, Compliance, and Identity Fundamentals
Earned
AWS Certified Cloud Practitoner
Earned
Azure Administrator Associate
Earned
Azure Fundamental
Earned
ITIL 4 Foundation in IT Service Management
Currently Preparing
Certifications currently in progress as part of my ongoing professional development.
In Progress
CompTIA Network+
Currently Preparing
In Progress
AWS Certified Solutions Architect - Associate
Currently Preparing
These certifications are currently being studied or prepared for and should not be treated as completed credentials.